Welcome to Caretaker Nepal. These Terms & Conditions outline the rules and regulations for using our website and services. By accessing our website or booking any service through Caretaker Nepal, you agree to comply with these terms. Please read them carefully.
Caretaker Nepal provides professional caretaking, nursing, and home assistance services across Nepal. By using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
Clients can book caretaker services through our website, phone, or official communication channels.
All bookings are subject to caretaker availability and confirmation from Caretaker Nepal.
Clients must provide accurate and complete information during booking.
Payment for services must be made as per the agreed amount at the time of booking.
We accept various payment methods, including cash, bank transfer, and digital wallets.
All payments are handled securely. We do not store your complete payment information.
Caretakers will arrive at the scheduled time and location provided by the client.
If the caretaker is unable to attend due to an emergency, we will arrange a suitable replacement or provide a refund.
Clients must ensure a safe and respectful environment for caretakers during service hours.
Cancellations and refunds are handled as per our Cancellation Policy and Refund Policy.
Caretaker Nepal reserves the right to cancel or reschedule any service if required due to unforeseen circumstances.
Clients are responsible for providing accurate information and a secure working environment for caretakers.
Misbehavior, harassment, or violence toward caretakers will result in immediate service termination without a refund and may lead to legal action.
All caretakers registered with Caretaker Nepal are verified, trained, and expected to maintain professional behavior at all times.
In case of any misconduct or complaint, clients must report immediately to our support team.
Caretaker Nepal acts as a service provider connecting clients with professional caretakers. While we take every measure to ensure reliability and safety, we are not liable for:
Any injury, loss, or damage caused due to circumstances beyond our control.
Miscommunication between client and caretaker outside official channels.
Delays or cancellations due to natural disasters, emergencies, or unforeseen events.
All personal data collected from clients and caretakers is handled according to our Privacy Policy. We ensure confidentiality and protection of user information.
Caretaker Nepal reserves the right to modify or update these Terms & Conditions at any time. Updates will be posted on this page with the revised date.
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
📞 +977 986-0672797
📧 info@caretakernepal.com
🌐 www.caretakernepal.com
